Effective Date: 05/01/2025
Last Updated: 07/19/2025

Ally Locksmith is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you communicate with us via text message (SMS/MMS), through our website, or via other services.

1. Information We Collect

When you text our business number, contact us through our website, or otherwise communicate with us, we may collect the following information:

• Your name (if provided)

• Mobile phone number

• Email address (if provided)

• Contents of your message(s)

• Date, time, and frequency of communications

• Any additional information you voluntarily provide

​

⚠️ Please do not send sensitive personal information (such as financial, health, or confidential data) via text message.

We do not transfer or sell your personal information to external organizations under any circumstances.

​

2. How We Use Your Information

We use the information collected to:

• Respond to your service inquiries or questions

• Send appointment confirmations and service updates

• Provide customer support and follow-up

• Comply with legal or regulatory obligations

​

🔒 We do not use SMS for marketing, promotional offers, or advertising purposes unless you have explicitly opted in.

We also do not sell or share your personal information with third parties for their marketing purposes.

​

3. Text Messaging Terms and Consent

Ally Locksmith uses SMS messaging solely for service-related and conversational purposes. By texting our business number or submitting your contact information through our website, you consent to receive text messages from Ally Locksmith LLC related to:

• Replies to your inquiries

• Appointment confirmations and arrival updates

• Service details and job-related questions​

​

We do not send marketing or promotional messages via SMS under any circumstances. Message frequency varies. Standard message and data rates may apply depending on your mobile carrier. You can opt out at any time by replying STOP. For assistance, reply HELP or contact us at info@allylocks.com.

➤ Key Details:

• We do not send marketing or promotional SMS messages unless you have clearly opted in through our website or another written method.

• Message frequency varies.

• Message and data rates may apply, depending on your carrier plan.

• You can opt out of SMS communications at any time by replying STOP.

• For assistance, reply HELP or contact us at info@allylocks.com.

We comply with the Telephone Consumer Protection Act (TCPA) and other applicable laws governing SMS communications.

 

4. Data Security

We take appropriate measures to protect your personal information from unauthorized access, use, or disclosure. This includes using secure, reputable platforms for message delivery and storage, and limiting internal access to customer data.

However, text messaging is not an encrypted or fully secure method of communication. Please avoid sharing sensitive or confidential information via SMS.

​

5. Third-Party Service Providers

We may use trusted third-party platforms to send, receive, and manage text messages and related data. These providers:

• Are contractually obligated to protect your information

• May only use your data to support our communications

• Are not considered "external organizations" for the purpose of this policy

• ​

6. Your Privacy Rights

Depending on your location, you may have rights under applicable privacy laws such as the California Consumer Privacy Act (CCPA) or the General Data Protection Regulation (GDPR). These may include:

• The right to access or request a copy of your data

• The right to correct or delete your personal data

• The right to object to or limit certain uses of your data

• The right to file a complaint with a regulatory authority

To exercise your rights, contact us at 518-655-1085 or info@allylocks.com.

​

7. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. When updates are made, we will revise the "Last Updated" date above. We encourage you to review this policy regularly.

​

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

Ally Locksmith
📧 info@allylocks.com
📞 518-655-1085

​